Privacy Policy – GlobalStreamTV

Effective Date: October 26, 2023
Last Updated: May 26, 2025

Welcome to GlobalStream TV! At GlobalStream TV, accessible from globalstreamtv.com, your privacy is of utmost importance to us. This Privacy Policy explains how GlobalStream TV (“we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information when you visit our website, use our streaming services, or interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Who We Are

GlobalStream TV operates the website globalstreamtv.com and provides online video streaming services, allowing users to access a library of television shows, movies, and other digital content.

2. Information We Collect

We collect information to provide and improve our services, personalize your experience, and communicate with you. The types of information we collect include:

2.1. Information You Provide Directly

Account Registration Information: When you create an account, we collect your name, email address, password, and country of residence.
Payment Information: If you subscribe to our paid services, our third-party payment processors collect payment details (such as credit card number, expiration date, billing address). We do not directly store your full credit card information, but we may retain a token provided by the payment processor that identifies your payment method without revealing sensitive details.
Profile Information: You may choose to provide additional profile information, such as a profile picture, gender, or preferred content genres.
Communications with Us: When you contact customer support, send us emails, participate in surveys, or provide feedback, we collect the content of your communications and any information you provide.
User-Generated Content: If our services allow you to post reviews, comments, ratings, or other content, we collect the information you submit.

2.2. Information Collected Automatically

When you access or use our services, we automatically collect certain information about your device and activity:

Usage and Interaction Data: Information about how you use our services, including:
- Content you view, watch history, search queries, watchlists, and playback details.
- Date and time of access, features used, and interactions with content (e.g., pause, rewind, fast forward).
- Clickstream data, referring/exit pages, and the duration of your visit.
Device and Technical Information:
- Device type (e.g., smart TV, phone, tablet, computer).
- Operating system, browser type, and language settings.
- IP address (which may indicate your general location).
- Unique device identifiers or advertising identifiers.
- Network connection type (e.g., Wi-Fi, cellular).
Location Information: We infer your general geographic location based on your IP address. For certain features, with your consent, we may collect more precise location data from your device.

2.3. Information from Third Parties

We may receive information about you from other sources, including:

Third-Party Services: If you link, connect, or log in to our services using a third-party service (e.g., social media platforms like Facebook or Google), they may send us information such as your registration and profile information from that service.
Payment Processors: Information related to your payment transactions (e.g., confirmation of successful payment, subscription status).
Analytics and Advertising Partners: We may receive aggregated or anonymized usage data and demographic information from third-party analytics and advertising partners to help us understand our audience and improve our services.
Publicly Available Sources: We may collect information from publicly accessible sources where permitted by law.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services:
- Process your registration and create your account.
- Process payments and manage your subscriptions.
- Deliver streaming content and features.
- Provide customer support and respond to your inquiries.
- Ensure the technical functionality and security of our services.
To Personalize Your Experience:
- Provide content recommendations and tailored viewing experiences.
- Remember your preferences and settings.
To Improve and Develop Our Services:
- Analyze usage patterns and trends to understand how our services are used.
- Develop new features, content, and services.
- Troubleshoot and fix bugs.
- Conduct research and analysis to enhance performance and user satisfaction.
To Communicate with You:
- Send you service-related notifications (e.g., account updates, subscription renewals, security alerts).
- Send marketing communications about our services, promotions, and new content (you can opt-out at any time).
- Respond to your questions and feedback.
For Security and Fraud Prevention:
- Detect, prevent, and investigate fraudulent or unauthorized activities.
- Protect the security and integrity of our services and our users.
- Enforce our Terms of Service and other policies.
For Legal Compliance:
- Comply with legal obligations, requests from public and government authorities, and applicable laws.
- Establish, exercise, or defend legal claims.

4. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, payment processing, analytics, customer support, marketing, content delivery networks). These service providers only have access to the personal information necessary to perform their functions and are contractually obligated to protect it and use it only for the purposes for which it was disclosed.
Affiliates: We may share information with our current or future parent companies, subsidiaries, or other companies under common control and ownership.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of GlobalStream TV.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including business or research purposes, analytics, and marketing.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information for monetary consideration. We do not “share” your personal information for cross-context behavioral advertising without providing appropriate notice and choice where required by law (e.g., under CCPA/CPRA).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons, pixels, and mobile device identifiers) to collect and store information when you visit our website or use our services. These technologies help us to:

Operate and provide our services: Enable core functionalities like logging in and remembering your preferences.
Analyze and improve our services: Understand how our services are used, measure performance, and identify areas for improvement.
Personalize your experience: Provide tailored content recommendations and relevant advertising.
Security and fraud prevention: Help detect and prevent malicious activities.

Types of Cookies We Use:

Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems.
Performance/Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: Enable the website to provide enhanced functionality and personalization.
Targeting/Advertising Cookies: May be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Your Choices Regarding Cookies:

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some features of our services may not function properly.

For more information about cookies and how to manage them, you can refer to your browser’s help documentation or visit websites like allaboutcookies.org.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

You are responsible for keeping your password confidential. Please do not share your password with anyone.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information.

8.1. General Rights

Regardless of your location, we aim to provide you with reasonable access to your personal information and the ability to correct or delete it where appropriate. These general rights may include:

Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal information.
Right to Erasure (Right to Be Forgotten): Request the deletion of your personal information under certain circumstances.
Right to Object: Object to the processing of your personal information where we are relying on a legitimate interest.
Right to Restriction of Processing: Request that we restrict the processing of your personal information in certain situations.
Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

8.2. Specific Rights for EU/EEA/UK Users (GDPR)

If you are located in the European Union, European Economic Area, or the United Kingdom, the General Data Protection Regulation (GDPR) grants you specific rights:

Lawful Basis for Processing: We process your personal data based on the following lawful bases:
- Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party (e.g., providing our streaming service).
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms do not override those interests (e.g., improving our services, fraud prevention, marketing).
- Consent: Where you have given explicit consent for specific processing activities (e.g., for certain non-essential cookies or marketing communications). You have the right to withdraw your consent at any time.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

8.3. Specific Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights:

Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for collecting it, the categories of third parties with whom we share it, and the categories of information that we “sell” or “share” (as defined by CCPA/CPRA).
Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: While GlobalStream TV does not “sell” personal information in the traditional sense, or “share” it for cross-context behavioral advertising, we respect this right.
Right to Limit Use and Disclosure of Sensitive Personal Information: GlobalStream TV does not typically collect “Sensitive Personal Information” as defined by CPRA that would be subject to this right.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.

8.4. How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using the contact information provided in the “Contact Us” section below.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

9. International Data Transfers

As a global streaming service, your personal information may be stored and processed in any country where we have facilities or where we engage service providers. This means your information may be transferred to countries outside of your country of residence, which may have data protection laws that are different from those of your country.

For transfers of personal data from the European Economic Area (EEA), the United Kingdom, or Switzerland to countries not deemed to provide an adequate level of data protection by the European Commission, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs) adopted by the European Commission, or other lawful transfer mechanisms.

By using our services, you understand that your information may be transferred to and stored in countries outside your country of residence, including the United States.

10. Children's Privacy

Our services are not intended for, and we do not knowingly collect personal information from, individuals under the age of 13. If you are under 13, please do not use our services or provide any information to us without parental consent.

If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us at privacy@globalstreamtv.com.

For users in jurisdictions where the age of consent for data processing is higher (e.g., 16 in some EU member states), we similarly require parental consent for individuals below that age.

11. Third-Party Websites and Services

Our services may contain links to websites or services operated by third parties. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your information. We are not responsible for the privacy practices of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. We may also notify you through other means, such as email or a prominent notice on our service, prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us:

By Email:
contact@globalstreamtv.com

By Mail:
GlobalStream TV Legal Department
[30 N Gould St, Ste R, Sheridan]
[WY, 82801, US]

Through our Website:
[Link to Privacy Contact Form]