Refund Policy – GlobalStreamTV
Effective Date: [May 26, 2025]
This Refund Policy (“Policy”) outlines the terms under which GlobalStreamTV.com (“GlobalStreamTV,” “we,” “us,” or “our”) processes refunds for our streaming service (“Service”). This Policy is part of and incorporated into our Terms and Conditions. By subscribing to or using the Service, you agree to this Policy.
1. General Refund Policy
At GlobalStreamTV, we offer a digital streaming service that provides immediate access to our content library upon subscription. Due to the nature of digital content and immediate access, all payments for subscriptions to GlobalStreamTV are generally non-refundable.
This means we do not provide refunds or credits for:
- Any partial subscription periods.
- Unused content or features within an active subscription period.
- Your decision to stop using the Service before your current billing cycle ends.
Upon cancellation, your access to the Service will continue until the end of your current paid billing period, after which your subscription will not renew.
2. Free Trials
If you subscribe to a free trial, your payment method will be authorized but not charged until the trial period expires. It is your responsibility to cancel your subscription before the free trial period ends if you do not wish to be charged. Once the trial converts to a paid subscription, the general non-refundable policy (Section 1) applies, and no refunds will be issued for charges incurred after the trial period.
3. Exceptions to the Policy
While payments are generally non-refundable, an exception may be considered under the following circumstances:
3.1. As Required by Applicable Law: In some jurisdictions, consumers may have statutory rights to a refund, particularly for digital services that are not fit for purpose or are not as described. If a refund is required by the consumer protection laws applicable in your region, we will comply with such laws.
3.2. Operational Errors by GlobalStreamTV: If a proven billing error has occurred on our part (e.g., duplicate charge for the same period), we will investigate and issue a refund for the erroneous charge.
Please note that technical issues on your end (e.g., slow internet, device incompatibility after purchase, user error) are not typically grounds for a refund, but we encourage you to contact our support team for troubleshooting assistance.
4. How to Request a Refund (If Applicable)
We offer a 30-day refund policy for purchases If you believe you qualify for a refund under the exceptions listed above, please contact our customer support team immediately with the following information:
- Your GlobalStreamTV account email address.
- Transaction ID or billing statement details of the charge in question.
- A clear and detailed explanation of why you believe you are entitled to a refund.
All refund requests will be reviewed on a case-by-case basis. Submission of a request does not guarantee a refund.
5. Changes to this Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates. Your continued use of the Service after any modifications signifies your acceptance of the updated Policy.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: support@globalstreamtv.com
Address: [30 N Gould St, Ste R, Sheridan, WY, 82801]
[USA]
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END OF REFUND POLICY
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